Support
What to expect when you write to us.
Senvaro is provided on a best-effort basis while you evaluate the product. The expectations below describe what you can reasonably ask of us.
Support · hello@senvaro.com
01Expectations
What support covers today.
- Responses are best-effort. There is no guaranteed response time unless your engagement has a separate production agreement.
- Demo and sandbox access exists for evaluation. It is not intended for continuous clinical use.
- Demo and sandbox access may be paused at any time while evaluation features change.
- Production engagements should plan their own validation, change-management, and clinical-governance processes.
02Contact
Send context, not just a screenshot.
Contact hello@senvaro.com with the page, the action you took, what happened, and what you expected instead.